FAQ
Things people ask before they say hi.
Money, business, cards and health, answered. Can't find it here? Ask Everyy directly on WhatsApp.
Getting started
What is Everyy?
Everyy is a super app that lives inside WhatsApp. You message it like a person, and it handles your money and your business: Naira and Dollar accounts, transfers, bills, currency conversion, spending insights, product listings, orders, invoices and bookkeeping. There is no app to download and no menu to learn.
How do I start?
Tap Start on WhatsApp, say hi, and Everyy walks you through a short verification and lets you set a transaction PIN. Most people are done in about two minutes.
Where is Everyy available?
Everyy is built for 19 African countries: Nigeria, Ghana, Kenya, South Africa, Tanzania, Uganda, Rwanda, Ethiopia, Senegal, Côte d'Ivoire, Cameroon, Benin, Togo, Zambia, Zimbabwe, Malawi, Botswana, Egypt and Morocco. Local accounts, mobile money and Dollar accounts depend on eligibility and our licensed partners in each market.
Personal
Do I get an account?
Yes. Eligible users get a local-currency account (Everyy Naira in Nigeria, Everyy Cedi in Ghana, and so on) and a Dollar account, both with details you can share to receive money. They're provided through licensed partners, and you can ask Everyy for either at any time.
Who can I send money to?
Bank accounts, other Everyy users, supported wallets and mobile-money accounts, at home and across the 19 countries Everyy covers. Everyy shows you the recipient's name, the rate and any fee before you confirm.
Do I get a card?
Yes. Everyy Card comes as a virtual Dollar card for international websites and subscriptions, and a physical Naira card for POS and ATM, both issued through licensed partners. Create, limit, freeze and track them from the chat.
Which bills can I pay?
Electricity, airtime, data, internet, TV and other supported services. Tell Everyy what you want to pay and it handles the rest.
Business
Can I use Everyy for my business?
Yes. Everyy Business gives you Business local and Dollar accounts, a product catalogue, customer replies, order capture, payment matching, invoices, expense tracking and books that update automatically. Ask it how much you made today and it knows.
Can Everyy post to my social media?
Yes. Send Everyy a photo or a video and it edits it, writes the caption and hashtags, and posts to Instagram, TikTok and Facebook on your behalf once you approve. It can also tell you how your accounts are doing: followers, reach, best-performing posts and the best time to post.
Does Everyy reply to my customers?
It can answer questions from your catalogue, take orders and share your payment details. You stay in control of prices, stock and what gets posted.
Can my business have cards?
Yes. Everyy Card for Business gives you a virtual Dollar card for ads, software and suppliers abroad, plus Naira cards for staff and riders with limits you set. Every charge is recorded in your books automatically.
Can I keep personal and business separate?
Yes. Everyy understands both contexts in one chat, but your personal and business accounts, records and books stay properly separated.
Dollar
How do I receive dollars?
Ask Everyy for your Dollar account details and share them with whoever is paying you, such as a client abroad or family. When the money arrives you'll see it in the chat.
How does conversion work?
Say something like "Convert $500 to naira". Everyy shows the rate, any fee and exactly what you'll receive, and nothing happens until you confirm.
Can I pay for international subscriptions?
Yes. Ask Everyy for a virtual Dollar card, set a limit if you like, and use it on Netflix, Spotify, Apple, ads platforms or any international site. It's funded from your Dollar account and every charge shows up in your chat.
Can my family abroad send me money?
Yes. Ask Everyy for your Dollar account details and share them. Your family pays in from their own bank or app abroad, the money shows up in your chat in dollars, and you convert when you choose. Any fee and the rate are shown before you confirm.
Can my business receive dollars too?
Yes. Everyy Business includes a Business Dollar account so you can sell internationally and convert when it suits you.
Cards
What is Everyy Card?
Two cards linked to your Everyy accounts: a virtual Dollar card for international websites and subscriptions, and a physical Naira card for POS and ATM. Both are issued through licensed partners and managed from the chat.
How do I freeze or limit a card?
Say it. "Freeze my dollar card", "Set a $50 limit on my Netflix card" or "Give me a one-time card" all work. Every charge is confirmed to you in the chat as it happens.
Where can I use the Dollar card?
Anywhere online that takes card payments in dollars: streaming, software, app stores, ads platforms and international shops. It is funded from your Everyy Dollar account, so there is no conversion surprise at checkout.
Health
Can I see a doctor through Everyy?
Yes. Describe how you feel and Everyy connects you to a licensed doctor by chat, phone or video through our healthcare partners, usually within minutes. The fee is shown before you confirm and paid from your Everyy account.
Does Everyy diagnose me?
No. Everyy asks the questions a nurse would ask so the doctor starts informed, but diagnosis, prescriptions and medical advice come from licensed professionals. In an emergency, call your local emergency number.
Can I get medicine delivered?
Yes. When a doctor prescribes, Everyy finds a licensed partner pharmacy with stock, shows the price, delivers to you and sets dose reminders. Lab tests are booked the same way, with results back in the chat.
I run a clinic, pharmacy or lab. Can I work with Everyy?
Yes. Everyy Health partners with licensed hospitals, clinics, pharmacies and labs to handle symptom checks, triage, scheduling and follow-up on WhatsApp, and to route patients to the right level of care. Use the partner link on the Health page to get in touch.
Is my health information private?
Health information is kept separate from your money and business data, secured, and shared only with the professionals you choose for your care.
Security & privacy
Can Everyy move my money on its own?
No. Everyy can understand a request, but every transfer, payment or conversion is shown to you first and only happens after you confirm with your PIN. Security and policy checks run before anything executes.
Who holds my money?
Everyy is a technology company, not a bank. Accounts and other regulated financial services are provided by licensed partners.
What if I lose my phone?
Contact us straight away from any device and we'll pause activity on your account while we verify it's you. Your PIN is still required for every transaction, and you can add WhatsApp's chat lock for extra privacy.
Fees
What does Everyy cost?
Chatting with Everyy is free. Where a transaction carries a fee, such as a currency conversion, Everyy shows it before you confirm. No surprises.
Are there hidden charges?
No. Everything you'll pay is shown in the confirmation message, every time.
Support
How do I get help?
Ask Everyy in the same chat. If it can't resolve something itself, it brings in a human from our team.
Which languages does Everyy understand?
English, Nigerian Pidgin and French today, in text or voice notes. More African languages are coming.

